Lolas GDPR (General Data Protection Regulation) Policy

About this policy

Las Tapas De Lola is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Las Tapas De Lola is a restaurant based in 12 Wexford Street, Dublin 2.

How do we collect information from you?

We collect information from you:

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We’ll collect this information so we can fulfill your booking request and you may dine at our venue.

When you make a booking or booking enquiry

Las Tapas De Lola collects information such as:

When you dine at Las Tapas De Lola:

When you access our sites

There is “Device Information” about your computer hardware and software that is automatically collected by Las Tapas De Lola. This information can include:

Location information

If you use our website, we may receive your generic location (such as city or neighbourhood).

Careers

You may submit your CV if you’re interested in working for us to book@lastapasdelola.com . This information may include:

We’ll use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records by emailing book@lastapasdelola.com .

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. 

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example, service providers (e.g. ResDiary for the provision of online bookings), third-party payment processors, and other third parties to provide our sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

Third parties whose content appears on our site may use third-party cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to [5 years from the last month you had a booking or made a booking enquiry with us] in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

For reservations taken through ResDiary software, your data will only be stored in the UK. ResDiary data is stored securely in data centres managed by Rackspace.

For emails; your data is stored via the Google platform that we use for our booking mails at book@lastapasdelola.com .

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at book@lastapasdelola.com.

You have a right to request a copy of the personal information that we hold about you and have any inaccuracies corrected. Any such requests should be made to this email address:  book@lastapasdelola.com.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis): 5 years from the last month you had a booking or made a booking enquiry with us.

Security

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.

Cookie Policy

This website uses cookies to distinguish you from other users of the website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve the website.

By continuing to browse the website, you are agreeing to our use of cookies as set out by this policy.

What are Cookies?

A cookie is a small file of letters and numbers that, if you agree to their use, is stored on your browser or the hard drive of your computer or device.  They contain information that is transferred to your hard drive.

We use cookies for the following purposes :

Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

The Cookies We Use

How you can block cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

However, please be aware that blocking cookies may affect your ability to use the website.  In particular, you may not be able to access all or parts of the website or use the functionalities contained on it.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes by us, but the new owners may do so. 

Our Group

We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we (the restaurant group) provide you when dining with us (such as, potential allergies; preferred wines, etc - a customised service) and to improve our table and shift planning.

In addition to providing you with more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.

For more information, please feel free to contact us at: book@lastapasdelola.com 

Changes to this statement

Las Tapas De Lola will occasionally update this Privacy Policy to reflect company and customer feedback. Las Tapas De Lola encourages you to periodically review this statement to be informed of how Las Tapas De Lola is protecting your information. This policy was last updated in March, 2018.

Contact Information

Las Tapas De Lola welcomes your comments regarding this Privacy Policy. If you believe that we have not adhered to this Privacy Policy, please contact us at book@lastapasdelol.com . We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.